Senateks helps companies and private individuals in disputes with customs: we advise on the classification of goods, support clients during customs inspections carried out after the release of goods, challenge FCS decisions through pre-trial appeals, and represent clients in commercial (arbitrazh) courts. Beyond customs disputes, we review sellers' contracts with marketplaces and handle disputes with the platforms.
We determine the HS code (TN VED EAEU) for your goods and explain the basis for our choice. The code determines the duty rate and the list of required permits, so a classification error can be costly.
We support you during inspections that customs carries out after the goods have been released: we prepare documents and explanations and help you build your position. Customs requests made while the cargo is being cleared are covered in the "Customs operations" section.
We prepare complaints against decisions and actions of customs authorities and see them through the review process before the matter goes to court.
We represent clients' interests in commercial (arbitrazh) courts in disputes with customs authorities.
We review the platform's contract before you sign it: the public offer, the terms for discounts funded by the seller, and the notice period for changes to fees. If the problem has already occurred — a delisted product card, a restricted seller account, withheld payments — we prepare the pre-trial complaint on the platform, the application to the Federal Antimonopoly Service (FAS) and represent you in court.
The cost of legal support is calculated after we have reviewed your situation.
Describe your task, and our specialists will contact you within one business day.
Tell us what you need — our specialists will get back to you within one business day.