Senateks helps companies and private individuals in disputes with customs: we advise on the classification of goods, support clients through post-release customs audits, challenge decisions of the Federal Customs Service (FCS) through pre-trial appeals, and represent clients in commercial (arbitrazh) courts. Beyond customs disputes, we review sellers' contracts with marketplaces and handle disputes with the platforms.
We determine the code for your goods under the EAEU Commodity Nomenclature of Foreign Economic Activity (CN FEA, Russian: TN VED) and explain the reasoning behind it. The code determines the duty rate and the list of permits and approvals required, so classification errors are costly.
Use the TN VED code guide to understand the initial information and possible discrepancies. It helps you prepare for a review of your particular situation.
We support you through the audits that customs carries out after the goods have been released: we prepare documents and explanations and help you build your position. Customs queries raised while the cargo is being cleared are covered in the Customs operations section.
We prepare complaints against the decisions and actions of customs authorities and see them through review before the matter goes to court.
We represent clients in commercial (arbitrazh) courts in disputes with customs authorities.
We review your contract with the platform before you sign it: the offer agreement, the terms of seller-funded discounts, and how you are notified of fee changes. If a problem has already arisen — a product listing (product card) taken down, a restricted seller account, deductions — we prepare a pre-trial complaint to the platform and a complaint to the Federal Antimonopoly Service (FAS), and represent you in court.
If a dispute concerns a product listing, marketplace terms or an account restriction, prepare the documents and a sequence of events. Key questions are covered in the guide to the rules after 1 October 2026.
We calculate the cost of legal support once we have reviewed your situation.
Describe your task, and our specialists will contact you within one business day.
Describe your task, and our specialists will contact you within one business day.